Return Policy

At Ecotiquete, we want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your order, our return policy ensures a hassle-free experience.

Returns and Exchanges

• You may return or exchange your purchase within 30 days of receiving it.
• Items must be in new and unused condition, with all original tags and packaging.
• To initiate a return or exchange, please contact our customer support team to receive instructions.
• Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part.

Refunds and Credits

• Once your return is received and inspected, we will process your refund or exchange.
• Refunds will be issued to the original payment method.
• Exchanges will be shipped after the returned item is received and inspected.

Please note that personalized or custom-made items may not be eligible for return, and any exceptions to this policy will be clearly stated in the product description.